Shipping Policy
At Khaalisan.com, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully for complete details on delivery timeframes, charges, and procedures.
1. Delivery Locations
We currently offer shipping:
- All Over Pakistan
- International Shipping
2. Shipping Charges
- Within Pakistan:
- Standard Shipping: Rs. 200 flat rate
- Free shipping on orders over Rs. 3,000
- International Orders:
Shipping charges vary by location and weight. Please contact us before placing your order at khaalisan655@gmail.com or WhatsApp: +92 312 5804881
3. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
4. Delivery Time
- Major Cities: 2–4 business days
- Remote/Rural Areas: 3–7 business days
- International Orders: 7–21 business days (based on destination and customs)
Delivery times may vary during sales, promotions, or holidays.
5. Cash on Delivery (COD)
- COD is available for orders within Pakistan.
- Please ensure your phone number is active for order confirmation.
6. Tracking Your Order
Once your order is shipped, you will receive a tracking number via SMS or email. You can use this to monitor your parcel through our delivery partner’s website.
7. Delivery Issues
If your order is delayed, damaged, or not received:
- Contact us at khaalisan655@gmail.com with your order number
- If the parcel is lost or undelivered due to a courier error, we will offer a replacement or full refund
8. Packaging
We pack all items securely using hygienic, eco-friendly, and protective materials to ensure your products arrive in perfect condition.
9. Incorrect Address or Failed Delivery
Please double-check your shipping address before confirming your order.
- If an incorrect address is provided or delivery is missed, re-shipping charges may apply.
10. Contact Us
For any shipping-related questions or concerns, reach out to us:
Email: khaalisan655@gmail.com
Phone: 03421402346
Address: Shahram plaza Near MCB Bank Qutba More Kamra
Thank you for shopping at Khaalisan.com – your trusted source for natural and organic wellness products!